BotIQ

BotIQ Service Agreement

Last updated: April 2026

The BotIQ Service Agreement is provided to clients upon completion of the onboarding process via DocuSign/Docuseal electronic signature.

If you have questions about the service agreement, terms of service, cancellation policy, or hardware terms, please contact our support team.

Key Terms Summary:

  • 12-month minimum service commitment from activation date
  • Hardware purchase is non-refundable after shipment
  • Setup fees are non-refundable after configuration begins
  • Monthly service billed on the same date each month
  • Cancellation requires 30 days' written notice after month 12
  • Early termination fee may apply if cancelled before month 12

For a full copy of the BotIQ Service Agreement, please contact: support@botiq.rockettrader.com